Terms and Conditions1.Acceptance of Terms By accessing or using Dinoz Soldirect Marketing India Private Limited (www.soldirect.in ) website, you agree to be bound by these Terms and Conditions.
You agree not to engage in any activity that disrupts or interferes with the functioning of the website or its services.
All content and materials available on the website are protected by intellectual property laws.
Dinoz Soldirect Marketing India Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the website.
You agree to indemnify and hold Dinoz Soldirect Marketing India Private Limited harmless from any claims, losses, liabilities, damages, costs, and expenses arising out of or relating to your use of the website.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Chennai. Refund Policy
Refunds are only available for products that are returned in their original condition within 7days of purchase.
To request a refund, please contact our customer support team with your order details.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund. Once approved, refunds will take 7 days to be credited into the beneficiary’s bank account.
We only replace items if they are defective or damaged. Incase of exchanges, we will initiate the process within 7days and the replacement will be delivered within 7days Return Policy
To be eligible for a return, your item must be unused and in the same condition that you received it.
To initiate a return, please contact our customer support team within 7days of receiving your item.
You will be responsible for paying for your own shipping costs for returning your item.
In case of a approved return, your replacement will be delivered within 7days Shipping Policy
Shipping rates are calculated based on the weight of your order and your location.
Orders are typically processed, shipped and delivered within 3 -4 working days.
Once your order has shipped, you will receive a tracking number via email Privacy Policy
We collect personal information such as your name, email address, and payment details when you place an order or sign up for our newsletter.
We use your information to process your orders, communicate with you, and improve our services.
We use cookies to personalize content, analyze our traffic, and improve your browsing experience.
We take precautions to protect your information both online and offline.
We reserve the right to update or change our Privacy Policy at any time.